Contact

Service and repair of VTS, Klimor, VBW and Clima Gold air handling units. Controls, inverters and controllers replaced. We work with manufacturing plants and public facilities across Poland.

Direct contact

Service phone

Email

kontakt@charm.com.pl

general and service enquiries

Email

faktury@charm.com.pl

accounting matters only

Company details

Company

Charm Wiktor Kowalski

Location

Suwałki, Podlaskie Voivodeship, Poland

Registered address

ul. Antoniego Patli 5, 16-400 Suwałki

Correspondence address

Osiedle II 8/10, 16-400 Suwałki

NIP (VAT ID)

8442388436

REGON

541250962

What you get when you call

What does a loss of communication with the supply fan mean?Why is the controller reporting an inverter fault?Why won't the unit start after the alarm is cleared?Can a temperature sensor fault shut down the whole unit?
What if supply air runs but extract air won't start?Why is airflow still weak after a filter change?What does a heating coil frost protection alarm mean?Can the unit run without a working damper?
Why does the controller keep losing the module connection?Why does the breaker trip when the fan starts?What does a filter pressure switch fault mean?Why isn't heat recovery running despite a run signal?
01

Remote diagnosis while we talk

Describe the symptom, give us the make and model. During working hours we usually come back to you with a first diagnosis the same day.

02

On-site inspection

If we happen to be in your area, the inspection can come without a call-out charge. Otherwise travel is charged, but you are under no obligation to give us the job.

03

A quote after the inspection

Sometimes a firm figure straight away. More often a price range with a note on what could widen the scope. The price you see before any work starts.

04

Work delivered within the agreed scope

Nothing reaches the invoice without your approval. If we uncover extra work along the way, we stop and come back to you before adding anything.

Need an urgent call-out?

Call